Heathrow Airport Chauffeur Service
Shadow Carriage provides private chauffeur travel to and from London Heathrow Airport, with every flight monitored and your chauffeur waiting inside arrivals at the designated meeting point. Enjoy 30 minutes' complimentary waiting, service 24 hours a day, every day of the year, and no night surcharge.
- Terminals
- 2, 3, 4 and 5, arrivals and departures
- Meet and greet
- Inside arrivals with a personalised nameboard
- Flight tracking
- Every flight monitored by our team
- Complimentary waiting
- 30 minutes
- Hours
- 24 hours a day, with no night surcharge
Established in 1997 and proudly family run. Licensed by the Royal Borough of Windsor & Maidenhead, with DBS-checked chauffeurs, advanced driver training and £10 million passenger liability cover.
Trusted by teams at British Airways, Xerox, Coca-Cola, Manpower Group and Tempur.
Booking and enquiries
Reserve your chauffeur
For existing clients: enter your journey and our team will confirm your booking.
Thank you, your booking request has been received.
A member of our team will confirm your booking shortly. If your journey is within the next few hours, please telephone us on 01628 638305.
Every flight, monitored
Tracked automatically and monitored by our office, day and night. Whether your flight arrives early or is delayed, your chauffeur will be ready when you are.
How your Heathrow pickup works
- 01
Tracked
Your flight is monitored by our team, day and night.
- 02
On the way
Receive a live tracking link as your chauffeur makes their way to the terminal.
- 03
Meet & Greet
Met inside arrivals with a personalised name board at the designated meeting point.
- 04
Door to door
Your luggage is taken care of, with a seamless journey through to your final destination.
What's included
A fixed price, confirmed before you travel. No surprises at journey's end.
Included
- Flight monitoring
- 30 minutes complimentary waiting
- Assistance with your luggage
- Live tracking by SMS
Additional charges where applicable
- Meet and greet, typically £5 to £10
- Waiting beyond 30 minutes
- Heathrow drop-off and parking charges
- Congestion Charge and ULEZ
Payment is made securely by link, never by card over the telephone.
Select your vehicle
From individual travel to larger groups, with electric EQE, EQS and EQV models also available.
Mercedes S-Class
Mercedes-Benz's flagship saloon, with generous rear legroom and a hushed cabin.
Arranging travel for someone else?
You will always know where your chauffeur is.
- Confirmations
- Sent to both you and the traveller.
- Live tracking
- Shared by SMS and available in your account portal.
- Account portal
- Book, amend and rebook at your convenience, with live visibility of every journey.
- Invoicing
- Corporate account facilities are available.
Flying private?
A seamless chauffeur service for private aviation, with discreet transfers to and from London’s leading private terminals.
- Farnborough, including TAG Aviation and Flexjet
- London Luton, including Harrods Aviation and Signature
- RAF Northolt
- London Stansted Private Aviation Terminal
- London Biggin Hill
- London Oxford Airport
Beyond Heathrow
Based in Maidenhead and London, with chauffeurs positioned across London and the Home Counties.
With chauffeurs positioned close to Heathrow throughout the day, we are able to respond promptly while keeping your journey seamless from the outset.
- Maidenhead
- Windsor
- Ascot
- Reading
- Oxford
- Central London
- Silverstone
- Wembley
These are just a few of the destinations we serve most often from Heathrow. Travel further afield, or retain your chauffeur by the hour for complete flexibility.
All airport chauffeur servicesHeathrow chauffeur questions
Which Heathrow terminals do you cover?
All four terminals: 2, 3, 4 and 5, for both arrivals and departures.
Where will my chauffeur meet me?
Inside arrivals at your terminal’s designated meeting point, with a personalised name board.
What if my flight is delayed?
Every flight is tracked and monitored by our office, so your pickup adjusts automatically if you arrive earlier or later than scheduled.
How long will my chauffeur wait?
Your chauffeur will remain available until you are ready to leave the terminal. The first 30 minutes waiting are complimentary, with additional waiting charged where applicable.
How much does a Heathrow chauffeur cost?
Pricing depends on your pickup or destination, vehicle and journey requirements. Share your travel details with us and we will provide a fixed quote before you travel.
Is there a night surcharge?
No. We operate 24 hours a day, throughout the year, with no night surcharge.
Can I book for someone else and track their chauffeur?
Certainly. Confirmations and live tracking are sent to both you and the traveller.
How close to Heathrow are you?
We are based in Maidenhead and London, and our chauffeurs are stationed near Heathrow at all times, which keeps our service prompt, convenient and competitively priced.